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Api support for instagram mention in stories with the integration of messenger api support for instagram into desk, when mentioned in customer stories, the company will be able to create a new conversation in the desk itself , referring to the published story. Security anyone with an instagram business account can turn public comments (available on posts) into private conversations . This action will ensure that the customer has their questions and feedback answered more quickly, focusing on Country Email List their success during the interaction. To add, you will not need to change your login and password between different agents . Scalability have you ever imagined having one person serving several customers at the same time ? This will be another advantage that will come from opening the api. The result will be even more scalable communication , adding to digital businesses a reduction in response time and a reduction in operational costs.
Growth by adding an intelligent and effective service with the possibility of engagement, the growth of digital commerce via instagram will be exponential. Is messenger api support for instagram already integrated with the blip platform? Yes, messenger api support for instagram can be tested by blip customers in a beta version . It will soon be available to the public. “we are pleased that blip is participating in the launch of the messenger api with support for instagram. Businesses and people are messaging each other more than ever, and instagram is an important channel for connecting with customers and building relationships.” konstantinos papamiltiadis, vp of platform partnerships at messenger. Through our platform, ecommerce businesses will be able to: respond to and segment all traffic messages; create and give permissions to service teams; format custom reports; provide the customer with the best 24/7 support experience! “we are proud to work with messenger api with support for instagram, which offers a powerful and compelling new way for businesses to connect with their customers wherever and whenever they want.
It is the customer who chooses the channel and the way they want to speak to companies, and they need to be prepared to respond and relate where their audience is present”. Roberto oliveira, ceo of blip. Did you enjoy learning about the features of the messenger api with support for instagram? Make your company's communication even smarter.T the beginning of 2020, we officially launched a new product development process for the take blip platform. We carried out this process thinking about delivering the best product to our customers. We divided it into two parts: discovery and delivery . In this first article, we will focus on the discovery stage . Let's go? What is discovery like on the take blip platform? Our discovery is all based on continuous discovery . Our idea is to learn constantly and quickly from our users and the market . What would be a likely solution to a problem that we raised in the first quarter of the year would probably no longer make sense in the second quarter. Product discovery scenarios change very quickly and we need to be aware of these variations. We divide discovery into opportunity discovery and solution discovery stages.